At Ten Nine Communications, Inc. we believe we have a social responsibility to properly protect the personal information we retain on registrants and employees, etc. in the course of conducting our interpreting, translation, job placement, and English education and support services. We have established the following Personal Information Protection Policy to fulfill this responsibility, and our officers and employees strive sincerely to appropriately handle, manage, and maintain the personal information pursuant hereto.
1. Acquisition, Use and Provision of Personal Information
We will not acquire or use personal information without the consent or permission of the person concerned.Even if consent is obtained, we will only use information within the scope of such consent and we will not use information for any other purpose without consent from the person concerned. We will take measures to ensure information is not acquired or used without consent.
We will not provide personal information to a third party without consent, unless required by law. We may provide information on employees to third parties indicated in a separate letter of consent.
2. Ensuring the Security of Personal Information
We strictly manage the personal information that we retain. To prevent unauthorized access to personal information, as well as the theft, loss, destruction, alteration, leakage, or use of personal information beyond the intended purpose, we have established and strive to thoroughly implement rules on the acquisition, retention, management, and destruction of personal information, and we thoroughly implement systematic measures such as the management of IDs and passwords.
We work to promptly rectify the situation and prevent a recurrence when any problems arise in relation to the handling, etc. of personal information.
3. Compliance with Laws, Regulations and Internal Rules
We strive to comply with the Personal Information Protection Act and other laws, regulations, and standards, as well as guidelines for the protection of personal information enacted by administrative agencies, personal information protection policies established by authorized personal information protection organizations, and industry guidelines, etc. To this end, we have formulated these Personal Information Protection Regulations and Protection Standards which we thoroughly implement by training our employees, etc.
4. Implementation of Ongoing Improvements
We regularly audit the state of implementation of the above-stated Personal Information Protection Policy and make improvements to our Personal Information Protection Regulations and Protection Standards.
5. Complaints and Consultations
We will respond promptly, sincerely and appropriately to complaints and consultations concerning our handling of personal information.